Refund policy

Refunds are processed in a maximum of 15 days from the date on which quenchbotanics.com receives returned goods. In case of prepaid orders through Credit Card, Debit Card or Net Banking, the amount will be transferred back to the account from which it was paid. In case of Cash-on-Delivery order, a refund cheque will be deposited in your bank account in favour of the “Billing Name” used while placing the order. Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.